Frequently Asked Questions
Welcome to the GoRez pre-launch website! A site dedicated to assisting the accommodation industry to build and maintain direct bookings.
What is GoRez?
GoRez is an independent company passionate about restoring balance in the accommodation industry by providing hotels and accommodation providers with essential tools and resources to claw back direct bookings from third party online travel agencies. At the same time, GoRez is committed to educating guests about the advantages of booking accommodation directly with hotels.Why do hotels need GoRez?
Direct bookings are essential to hotels, but are under constant attack from third party agencies. Direct bookings build customer loyalty, eliminate online booking commissions, eradicate all of the issues associated with third party booking agents, and allow hotels to control all aspects of the booking process. Most importantly, direct bookings preserve profit margins and increase the value of businesses.Why should guests book directly with hotels?
Hotels love direct bookings, and regularly provide guests with great incentives for booking directly with them. Incentives may include specials packages, discounted tariffs, the best available rooms, greater room choices, free Wi-Fi, late checkouts, upgrades, complimentary breakfasts, return guest discounts, loyalty programs or a host of other advantages that are not available if guests book through other online websites.Why do guests need GoRez?
GoRez combines the convenience of online booking, with the incentives provided by hotels for booking direct. Guests win both ways!How does GoRez work?
Pretty simple! Hotels and accommodation providers list their properties using the ‘Add My Property’ link at the bottom of the GoRez website page. Properties pay an annual subscription fee determined by the number of apartments or units they have for available for letting. Guests search for properties at the destination of their choice, and thanks to each properties channel manager, guests can see real-time availability and prices with just a couple of clicks. Guests can then link directly to hotels via website links, email or phone. Guests book directly with hotels – exactly what hotels want to happen. GoRez properties also have exclusive access to a growing bank of direct booking supports, loyalty resources, ideas, e:messages, and initiatives they can use to grow their direct booking clientele.What are the advantages of GoRez to property owners?
1. GoRez advertises properties to guests via channel managers, meaning guests see your real vacancies and real prices.2. GoRez allows property owners to select which guest searches will showcase their property. Meaning owners can easily choose or change when GoRez will present their property to guests for bookings.
3. GoRez connects guests directly to individual property websites, including website 'Specials' pages and booking grids. GoRez also connects guests directly to properties via direct property emails and direct telephone numbers.
4. GoRez does not rank properties on searches according to criteria such as additional fees, quality of photographs, amount of rooms available, or any other compliance criteria regularly used by other online booking sites.
5. GoRez is easy for property owners to use and to modify or update, and has a great Help Guide that owners can download from the 'Add Your Property' page.
6. GoRez does not charge commissions, is inexpensive, and can be paid for by properties via advertising funds.
7. The GoRez team is 100% dedicated to building direct bookings for hotel operators. This GoRez website is the first step in a detailed and strategic direct booking plan.
Which properties can be listed on the GoRez direct booking site?
Hotels,
motels, resorts, bed & breakfasts, backpackers, caravan parks and similar short-term
holiday businesses are all invited to list their properties on the GoRez
website. GoRez does not accept listings
for individual apartments or units etc, and does not accept listings from
owners of multiple apartments or units if those apartments or units form part
of a larger letting business or property.
When I search on the current GoRez website, I always get the same five properties?
This is the GoRez 'pre-launch' website. This website shows property owners how the site works. As properties are added to the GoRez site, they will be stored in our data-base until the website officially launches. Then all properties will be displayed according to search results and availability.What is the GoRez pre-launch website?
The
GoRez pre-launch site is inviting properties to subscribe through the ‘Add My
Property’ page during its ‘Pre-launch’ phase. This way when GoRez officially launches,
there will be plenty of choices for guests to search.
What are Foundation Properties?
Properties that subscribe during the pre-launch phase are identified at Foundation Properties. Foundation properties will always receive benefits from GoRez including discounted subscription prices.When will the GoRez site officially launch?
Once enough foundation properties have subscribed, the site will launch.How are properties ranked on GoRez?
All properties identified by a guest search are ranked on Page 1 in random order. Guests may choose to reorder the listings according to price, star rating or name (alphabetical order). Properties are never relegated to the dreaded page 2 or beyond.Can a hotel pay more to always be ranked higher in guest searches?
No. Searches always produce random order results. Research indicates that property owners generally dislike ‘pay for priority’ schemes.Does GoRez take bookings?
No – all bookings by guests are made directly with accommodation providers.Does GoRez impose cancellation fees or any other conditions?
No, GoRez does not impose its own booking policies on individual properties. Guests book directly with individual properties and are subject to each properties own terms and conditions. The GoRez terms and conditions are detailed on the ‘Terms & Conditions’ page of this website.Who is the Key Contact Person?
Each property must identify a key contact person who is responsible for all aspects of the GoRez listing. See the ‘Terms & Conditions’ link for full key contact person details.Can a person be the Key Contact Person for more than one property?
Yes. There are many instances where one person manages more than one property.Does GoRez charge a commission?
No! Properties pay an annual subscription fee determined by the number of apartments or units they have for available for letting.How much is the GoRez annual subscription?
Properties can click on the ‘Add My Property’ page, fill in the box called ‘No of Letting Apartments’, click on their ‘Calculate’ button and the annual subscription fee will appear.When do properties pay the subscription?
All foundation properties will pay their subscription once the GoRez site launches. All other properties will pay their subscription when they subscribe. All subscriptions are for a 12 month period.Can owners of more than one listed property receive a discount?
Yes. Owners of more than one property should contact the GoRez team to calculate a ‘multi-property’ discount.How will Gorez be advertised?
Social media is a much more cost effective method of advertising than traditional TV, radio or newsprint advertising. GoRez has developed a high quality social media and email campaign that subscriber properties can utilise to promote both the direct booking and the GoRez message.Is the GoRez website tablet and mobile friendly?
Yes, the GoRez site is fully responsive, and will reconfigure to suit any sized mobile device.
Will GoRez have an App?
Yes, GoRez is developing apps for both android and apple systems.
